Let us help you find the information you need.

Loss of an Employee Spouse or Dependent Child

On behalf of the Company, please accept our condolences. 

Understanding who has passed away will help us route you to the right information. Please choose:

  • The Company employee 
  • Employee’s spouse, domestic partner, or dependent child

You can also visit Making a Mid-Year Change for guidance on the steps to take if you need to update your benefits.

An Employee of the Company Has Passed Away

We’re so sorry we’ve lost a member of our Company family. 

Please contact Benefits4MeEnroll at 1-844-279-7894 from 9:00 a.m. to 6:00 p.m. ET, Monday through Friday. This action will cancel the employee’s benefits and initiate the life insurance claim.

If you were enrolled as a dependent under the employee’s benefits, our Company will cover the cost of up to 3 months of COBRA continuation coverage for any of our medical, dental, and/or vision plans in which you were enrolled. You’ll also have access to the CompEAP Employee Assistance Program, with counseling that can help at this difficult time. After 3 months, you will receive a direct bill for the monthly premium payment for medical, dental, and/or vision if you choose to continue COBRA coverage.

Watch your mailbox for additional information about your benefits, any actions you need to take, and information about enrolling in COBRA coverage.

Emotional Support

It’s so important to make sure you’re taking care of yourself during this difficult time. You’re not alone. Our Employee Assistance Program can help. Reach a live professional counselor, 24/7, for free, confidential services. Additionally, the EAP also has referral services for any life needs you may have, from childcare referrals to legal and financial consultations. Visit compEAP.com, call 1-800-344-1011, or text 1-781-999-0902 to get started. 

An Employee’s Spouse, Domestic Partner, or Dependent Child Has Passed Away

The Company wants to make this difficult time as easy as possible for you. Please review the information here for a look at the actions you need to take and the support that’s available.

If you have lost access to your benefits due to the death of a spouse or domestic partner, you may elect coverage through the Company. Refer to the Gain or Loss of Coverage event for details. 

If you’re enrolled in Company benefits today and provided coverage for the spouse, domestic partner, or child you lost, you have 31 days from the date of death to make any allowed changes to your benefits.

You can initiate changes online at Benefits4MeEnroll > I Want to > Learn About > Losing a Loved One. You can also visit Making a Mid-Year Change to understand the actions you can take to update your benefits.

Allowed changes include dropping coverage for your spouse, domestic partner, or child who were enrolled in:

You can also begin or change your contributions to a: 

If you have any questions about your benefits, contact Blue Cross Blue Shield of Massachusetts at 1-888-618-7013 or Kaiser Permanente at 1-800-464-4000.  

Note: Union employees should consult their collective bargaining agreement for information about the benefits available.

It’s so important to make sure you’re taking care of yourself during this difficult time. You’re not alone. Our Employee Assistance Program can help. Reach a live professional counselor, 24/7, for free, confidential services. Additionally, the EAP also has referral services for any life needs you may have, from childcare referrals to legal and financial consultations. Visit compEAP.com, call 1-800-344-1011, or text 1-781-999-0902 to get started. 

The Company offers paid time off from work to attend the wake and/or funeral services and address related responsibilities immediately following the death of a family member. The amount of time the policy covers depends on your employment status and relationship to the person who passed away. For complete details refer to the Bereavement Leave Policy. Note: You must be connected to the Company VPN to view the policy.

To take time off, submit a request for Bereavement Leave to your supervisor as soon as reasonably possible.

If you’re enrolled in group legal services through MetLife, you have access to covered legal assistance for a number of matters. CompEAP also offers a free legal consultation and referral to an attorney who will provide you with a free, 30-minute legal consultation either in person or by phone. Visit compEAP.com, call 1-800-344-1011, or text 1-781-999-0902 with #legal to get started. 

It’s important to keep your beneficiary information up to date to ensure your life and AD&D benefits and 401(k) and Health Savings Account are distributed according to your wishes and in a timely manner. 

Whenever your family changes, you need to update your will…or maybe it’s time to create one. 

As part of your Basic Life insurance coverage, Sun Life Financial provides online will preparation. Following step-by-step guidance on a secure website, you can create and download a legal will in about 20 minutes.

Visit www.EstateGuidance.com (promo code: SLF4VAS).

When circumstances change, your financial situation and goals may shift. The Company offers a number of programs to help you prepare. Check out these Financial Wellness resources. 

Fidelity also offers one-on-one financial counseling services. Schedule an appointment to ensure you’re on track to meet your goals.

Did You Know?

Saving money today could be critical. Consider our Voluntary Benefits, including:

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