Custom Insoles with Hike MEdical

Beginning January 1, 2027, you can use your medical plan’s existing orthotics benefit toward Hike custom orthotics. The benefit has a $300 annual maximum and $2,000 lifetime maximum and is subject to your deductible and coinsurance. Hike orthotics are $120 per pair, and you and your covered dependents can each order up to two pairs per year.

What you pay for each $120 pair depends on where you are with your deductible and out-of-pocket maximum:

• Haven’t met your deductible? You pay the full $120, which counts toward your deductible. 
• Partway through your deductible? You pay what’s left on your deductible, plus coinsurance on the rest. For example, under the Core Plan, with $100 left on your deductible: you’d pay that $100, plus 20% of the remaining $20 ($4), for $104 total. Your plan covers the last $16.
• Met your deductible? You pay your coinsurance. For example, with 20% coinsurance, you’d pay $24 and your plan would pay $96.
• Met your deductible, but not your out-of-pocket max? You pay your coinsurance share. For example, if you’re enrolled in the Core Plan, you’d pay 20% coinsurance, or $24, and your plan covers the remaining $96.
• Met your out-of-pocket maximum? You pay $0 and your plan pays the full $120.

Note: If you’ve had other orthotics covered during the plan year—or have used this benefit extensively in the past—you may want to confirm with BCBSMA how much of your annual or lifetime maximum remains before ordering. Log into Myhealthtoolkitma.com or call 1-888-344-7088 to check your remaining orthotics benefit balance.

Get Started

1. Verify. Enter your BCBSMA ID at the link provided on or after January 1, 2027. Hike checks your plan in real time.
2. Scan. Capture your feet in a 5-minute scan from your phone, whenever and wherever works best for you.
3. Confirm. See your personalized cost estimate based on your plan, then a $1 hold is placed on your card while your claim processes. This is not a charge. Once BCBSMA finalizes your claim, typically within 7 days, you’re charged only the confirmed amount.
4. Delivered. Your custom insoles are built in the U.S. and shipped to your home in about 2 weeks. Hike begins building and shipping your insoles while your claim is being finalized, so you don’t have to wait for the claims process to be complete—and can get back to moving more comfortably, sooner.

You have access to Hike custom insoles through the Company’s partnership, at $120 per pair, a fraction of the $500 to $1,000 you’d pay through a specialist. Paid directly to Hike, with no claims or paperwork required.

Get Started

1. Verify. Enter your employee ID at the link provided on or after January 1, 2027.
2. Scan. Capture your feet in a 5-minute scan from your phone, whenever and wherever works best for you.
3. Pay. Pay $120 directly to Hike.
4. Delivered. Your custom insoles are built in the U.S. and shipped to your home in about 2 weeks—ready to support you wherever your day takes you.