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Natural Disaster Support through Wellthy

When natural disasters strike, the impact on daily life can be overwhelming—whether it’s securing shelter, navigating insurance claims, or finding the right local resources. That’s why the Company is proud to offer Natural Disaster Support through Wellthy, our family care resource partner.

Now fully integrated into the Wellthy platform, this support is available to all employees and is designed to make getting help in the wake of a disaster easier than ever.

What’s included

Wellthy’s dedicated Care Team is ready to provide personalized, compassionate support with:

  • Finding local support like shelters, food banks, and temporary housing
  • Replacing lost prescriptions or durable medical equipment
  • Coordinating transportation and meal delivery
  • Navigating homeowners’, renters’, or health insurance
  • Identifying federal, state, or community relief programs
  • Following up on disaster relief applications, appeals, and more

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Need Help Now?

If you or your family are currently impacted by a natural disaster, don’t wait. Log in to wellthy.com/member/benefits4me and let Wellthy know what you need support with. You’ll be matched with someone who can help manage the details and ease the burden during an already stressful time.

Did You Know?

When a natural disaster hits, it can be hard to know what to do first. Wellthy shares guidance to support you with clear, steady steps for navigating the crisis and its aftermath:

During the disaster:

  • Follow official instructions. Stay tuned to updates from trusted sources like the National Weather Service, FEMA, or your local emergency management agency. If authorities tell you to evacuate or shelter in place, do so right away.
  • Get to a safe location. Your priority is physical safety. Move to an interior room, higher ground, or a designated shelter depending on the situation. Avoid areas with flooding, downed power lines, or structural damage.
  • Use your emergency supplies carefully. Conserve food, water, flashlights, and phone battery. Only operate generators outside and far away from windows to prevent carbon monoxide poisoning. If cell towers are down, battery-powered radios may be your best source of news.
  • Keep communications brief and focused. Use your phone sparingly and for urgent needs only. Texting is often more reliable than calling when networks are overwhelmed. Group chats can help you update multiple loved ones at once.

After the disaster:

  • Check in with loved ones. Let family and close friends know you’re safe. If you’ve been separated from household members, check in with local emergency shelters or use available reunification services.
  • Inspect your home and surroundings carefully. Wait until local officials say it’s safe to return. Look for visible damage, gas smells, water intrusion, or electrical issues. Take pictures of any damage for your records and insurance.
  • Contact your insurance provider. Report damage as soon as possible and start the claims process. Document everything with photos, videos, and written notes.
  • Find shelter and support if your home is not livable. If you cannot return home, reach out to trusted organizations for temporary housing. Wellthy can also help locate food banks, clothing donations, and transportation services.
  • Begin planning your next steps. Recovering from a disaster takes time. From replacing documents and contacting contractors to coordinating clean-up or relocation, Wellthy’s Care Coordinators are here to help you move forward, one step at a time.

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